FAQs
GENERAL
Do I have to pay administration charges?
No administration fees are payable by either the employer or their employees.
What happens to the surpluses?
Surpluses generated by the investment of funds held are used for the benefit of the construction industry as decided by the Board of the Fund. However, one of the most important contributions that ReddiFund makes to the building and construction industry is through being a major sponsor of Mates in Construction WA, which is a not-for-profit organisation that provide services to help prevent suicide. We do all this to support a productive, fair and robust WA building and construction industry that encourages loyalty from both employers and employees.
Do we have to pay GST or FBT on Redundancy Contributions?
No GST is charged on redundancy contributions and as a result of ReddiFund being an Approved Workers Entitlement fund, the Fringe Benefits Tax Act exempts employer members from having to pay FBT on those contributions.
EMPLOYER PORTAL
I’ve forgotten my password; how do I get a new one?
If your e-mail is registered to only one business, you can reset your password by clicking the “Forgot your password?” button. Otherwise, if you have registered your e-mail for multiple businesses, then you will need to contact our office.
How do I update our business information?
Navigate to Employer Details > Update Employer Details make the changes and click the “Submit” button once finished. Please note, only the “Primary Contact” can make changes in this section.
How do I grant another staff member access to the Employer portal?
You can give another staff member access to the Employer Portal by going to the top menu Employer Details > Update Contact and clicking “Create New Contact” button.
How do I add new employees?
You can add new employees by going to Manage Employees > Add a New Employee. We suggest doing this “live”, so they will appear on your statement at the end of the month.
How do I subscribe an existing or former employee to a Contribution Agreement?
You can subscribe an existing or former employee to a Contribution Agreement by going to the top menu Manage Employees > Subscribe Employees and clicking “+Create” button. Please remember, you can only subscribe employees that has a “Finish Date”.
How do I terminate an employee?
You can terminate an employee by going to the top menu Manage Employees > Terminate Employment and finding the respective employee then clicking the drop-down arrow and selecting “Edit” button. The date of the termination can be either on the day, or sometime in the future. When finished, click “Submit”.
How do I process Contributions?
Navigate to Manage Contributions > Contribution History and there you will find a list of Pending Contributions that have yet to be approved. Click the “i” icon next to the Contribution and you can start allocating how many weeks each employee has worked for that month. When finished, click “Approve Contribution” to finalise and receive the invoice.
How do I find out how much contribution I’ve paid for an employee?
Navigate to Manage Employees > Related Employee History and there you will find all the employees that we have received contributions for from 01/07/2022. If you need history from earlier periods, please contact our office.
When do I pay for new employees?
Once new employees are added they will appear on the Contribution after the end of month, you then need to approve the Contribution by logging into the Employer Portal.
Where do I send my paperwork?
Because Contributions and Termination Dates are now capable of being processed via the Employer Portal, there is no longer any need to send us any paperwork!
I’ve had some staff that have been on Leave Without Pay (LWOP). How do I let you know if I don’t have an invoice?
Our system charges entitlements based on the number of weeks from a given period, some months may have 4 weeks others, 5 weeks. Simply deduct or add as required by amending the default number of week(s) billed.
Why do I have employees on the Contribution who don’t work for us anymore?
This will be due to them not having a termination date. You can add termination dates by going to the top menu Manage Employees > Subscribe Employees and clicking “+Create” button.
Can I have a personalised and updated invoice?
As you are entering leave, adding and terminating employees, the invoice at the end of the month will be personalised to the information you have entered that month. If it is correct, you approve it, if not, you can go and make the necessary changes and recalculate. There is no longer a need to request an invoice as this is generated automatically upon approval.
Please note, once you approve a Contribution – it is FINAL, no further changes can be made.
Where do I send termination dates?
There is no need to send us termination dates. You can add termination dates via Manage Employees > Terminate Employees in the Employer Portal. Please note that our system generates entitlements on a weekly basis starting every Saturday.
I require some assistance with the portal – how I do get help?
Contact us to arrange a Teams meeting. We will be able to share screens to assist you with accounts processing.
Training videos can be accessed via the following links:
ReddiFund Video 1 Introduction
ReddiFund Video 2 Updating Employer Details
ReddiFund Video 3 Employee Management
What do I do if we have a 5 week month to pay for and we have been billed 4 weeks or 4 week month and have been billed 5 weeks?
Our system now allows you to add an extra week to the default number of weeks that you have been billed for. This eliminates the need for any adjustments and allows for the alignment of the different pay-roll cycles each employer may have to compared to ours.
ReddiFund’s weekly cycle runs from Saturday to Friday, with our End of Month being the last Friday of every month.